HP, Dell, Apple laptop with NVIDIA Chip not working? Build 2005 – 2008.

Symptoms like these, Laptop powers up but will not post, Wireless card no longer detected, Video anomalies and a few other symptoms on HP, Dell and Apple computers may have you angry.

A common failure especially in HP DV series laptops involved the NVIDIA Chipset. If your computer experienced specific symptoms you may be qualified under a settlement involving these manufactures.  I have seen about a hundred of these come through my shop some of which we were able to get repaired and some that could not be fixed and HP was not willing to repair due to warranty expiration. We did not see many Dells with this issue but I guess we were lucky. We are posting this as  service to all of our clients and future customers that may be effected by this issue.

If your laptop is experiencing these symptoms found at the class action site (http://www.nvidiasettlement.com/index.html):

Possible Symptoms

Symptom

Class Computer Models Covered

by the Settlement Agreement

Distorted or scrambled video on the notebook computer screen

All

No video on the notebook computer screen even when the notebook computer is on

All

Random characters, lines or garbled images on the notebook computer screen

Dell, Hewlett-Packard

Intermittent video issues

Dell, Hewlett-Packard

Failure to detect the wireless adaptor

or

Failure to detect the wireless network

Hewlett-Packard systems only.

Certain versions of the following HP models

do not contain an NVIDIA MCP:

dv2xxx

dv6xxx

dv9xxx

If your system does not contain an NVIDIA MCP, you are not entitled to replacement or reimbursement for a wireless problem, and the administrator may deny your claim

And it is one of the following models:

Affected Models

The lists below contains the names of the products affected by this lawsuit.

 

Dell Notebook Computers

PLATFORM NAME PURCHASE DATE RANGES SERVICE TAG NUMBER
Dell Inspiron 1420 May 2007 – September 30, 2008 Please click here to find out if your notebook computer is affected by the settlement.
Dell Inspiron 9400/E1705 March 2006 – February 28, 2010
Dell Latitude D620 December 2005 – November 30, 2008
Dell Latitude D630 February 2007 – September 30, 2008
Dell Latitude D630c February 2007 – September 30, 2008
Dell Latitude D820 November 2005 – March 31, 2008
Dell Latitude D830 March 2007 – September 30, 2008
Dell Precision M2300 August 2007 – September 30, 2008
Dell Precision M4300 March 2007 – September 30, 2008
Dell Precision M6300 December 2007 – March 31, 2009
Dell Precision M65 November 2005 – January 31, 2008
Dell Vostro 1700 March 2007 – September 30, 2008
Dell Vostro Notebook 1310 December 2007 – September 30, 2008
Dell Vostro Notebook 1400 May 2007 – September 30, 2008
Dell Vostro Notebook 1510 December 2007 – September 30, 2008
Dell Vostro Notebook 1710 January 2008 – July 31, 2008
Dell XPS M1210 March 2006 – November 30, 2008
Dell XPS M1330 March 2007 – September 30, 2008
Dell XPS M1530 September 2007 – January 31, 2009
Dell XPS M1710 March 2006 – February 28, 2010
Dell XPS M1730 November 2007 – January 31, 2009

HP-Compaq Notebook or Tablet Computers

PLATFORM NAME PURCHASE DATE RANGES PRODUCT IDENTIFICATION NUMBER
HP Pavilion dv20xx March 2006 – December 31, 2008 ES745AV; ES 746AV; ES817AV; ES826AV; ES892AV; EZ643UA; EZ644UA; EZ645UA; EZ648UA; EZ649UA; EZ672UA; EZ674UA; EZ675UA; EZ676UA; EZ677UA; EZ678UA; EZ679UA; EZ680UA; EZ681UA; GD275AV; RD140AV; RD153AV; RK416AV; RK434AV*
Compaq Presario v30xx March 2006 – October 31, 2008
HP Pavilion dv21xx March 2006 – December 31, 2008 EY045AV; EY046AV; EY047AV; EY048AV; RG404UA; RG406UA; RG407UA; RG408UA; RG411UA; RG413UA; RG414UA; RG415UA*
Compaq Presario v31xx March 2006 – October 31, 2008
HP Pavilion dv22xx/dv23xx March 2006 – December 31, 2008 GA154UA; GA155UA; RD856AV; RD857AV; RD858AV; RD859AV; RE205AV; RE206AV; RP408UA; RP409UA; RP410UA; RP412UA; RP413UA; RP415UA; RU767UA; RU768UA; RU769UA; RV322UA; RV323UA; RV324UA; RV325UA; RV326UA; RV327UA; RV328UA; RZ833PA*
Compaq Presario v32xx/v33xx March 2006 – October 31, 2008
HP Pavilion dv24xx March 2006 – December 31, 2008 GA532UA; GA533UA; GA534UA; GA535; GA536; GA537UA; GM035UA; GM037UA; GM038UA; GM039UA; GM040UA; RX692AV; RX693AV; RX694AV*
Compaq Presario v34xx March 2006 – October 31, 2008
HP Pavilion dv90xx May 2006 – November 30, 2008 EW635AV; EW680AV; EX988AV; EZ452UA; EZ453UA; EZ456UA; EZ457UA; EZ458UA; EZ459UA; EZ460UA; EZ461UA; EZ462UA; EZ468UA; EZ470UA; EZ471UA; RG139AS; RG564AV; RG931AS*
HP Pavilion dv92xx/dv93xx May 2006 – November 30, 2008 GA074UA; GA075UA; GA076UA; GA077UA; GA078UA; RD860AV; RG565AV; RL015AV; RP114UA; RP115UA; RP116UA; RP122UA; RU312UA; RU313UA; RU314UA; RU971UA; RU972UA; RU974UA; RU975UA; RW113AS*
HP Pavilion dv94xx May 2006 – November 30, 2008 GA354UA; GA355UA; GA356UA; GA358UA; GA359UA; GA361UA; GD545AV; GD574AV; GL880UA; GL885UA; GL886UA; GL887UA; GL888UA; GL889UA; GL890UA; GL891UA; GL892UA; RX944AV*
HP Pavilion dv60xx May 2006 – April 30, 2009 EW434AV; EW435AV; EW468AV; EW585AV; EW586AV; EW618AV; EZ472UA; EZ473UA; EZ474UA; EZ475UA; EZ502UA; EZ503UA; RE603AS; RE606AS*
Compaq Presario v60xx May 2006 – October 31, 2008
HP Pavilion dv61xx May 2006 – April 30, 2009 EX991AV; EX992AV; EX992AV; EX994AV; GD536AV; RD167AV; RD181AV; RG253UA; RG254UA; RG264UA; RG265UA; RG266UA; RG267UA; RG272UA; RG273UA; RG274UA; RG279UA; RG282UA; RG286UA; RG287UA; RG289UA; RG290UA; RG293UA; RG294UA; RG298UA; RG563AV; RG568AV; RK415AV; RM662LA; RN906UA; RN907UA; RN910UA; RN911UA; RN914UA; RN926UA; RN927UA*
Compaq Presario v61xx May 2006 – October 31, 2008
HP Pavilion dv62xx/dv63xx May 2006 – April 30, 2009 GA212UA; GA213UA; GA215UA; GA218UA; GA219UA; GA231UA; GA232UA; GA233UA; GA235UA; GA238UA; GA451UA; GA452UA; GA673AV; RD861AV; RD862AV; RD863AV; RD864AV; RD865AV; RJ637AV; RK654AV; RK664AV; RP153UA; RP154UA; RP156UA; RP158UA; RP160UA; RP162UA; RP164UA; RP165UA; RP168UA; RP203UA; RP211UA; RP287UA; RU676UA; RU677UA; RU678UA; RU679UA; RV003UA; RV004UA; RV005UA; RV009UA; RV010UA; RV011UA; RV012UA; RV013UA; RV018UA; RV020UA; RV052UA; RV053UA; RW114AS; RW115AS*
Compaq Presario v62xx/v63xx May 2006 – October 31, 2008
HP Pavilion dv64xx May 2006 – April 30, 2009 GA442UA; GA443UA; GA444UA; GA445UA; GA447UA; GA448UA; GA 449UA; GA450UA; GA454UA; GA456UA; GA458UA; GD661AV; RX950AV; RX951AV; GA462UA; GL896UA; GL909UA; GL910UA; GL911UA; GN202AV; GD662AV; GL912UA; GL913UA; GL914UA; GL915UA; GL916UA; RX945AV; RX947AV; GL917UA; GL925UA; GL926UA; KA249UA; KA250UA; RX946AV; RX948AV*
Compaq Presario v64xx May 2006 – October 31, 2008
Compaq Presario F500 October 2006 – September 30, 2008 RZ326UA; RZ327UA; RZ329UA; RZ330UA; RZ335UA; RZ340UA; GF593UA; GF596UA; GF602UA; GF606UA; GF606UA#AVA; GD598AV; GL935UA; RS499AV; RS500AV
HP Pavilion Tx1xxx
(tablet computer)
March 2007 – May 31, 2008 PLEASE NOTE: All HP Pavilion Tx1xxx models purchased between March 2007 and May 31, 2008 are eligible to participate in the settlement, regardless of the Product Identification Number displayed on the computer. If you choose to file a claim, you will still need to complete a Claim Form and provide the required information, but you will not be required to provide a Product Identification Number.

* If the notebook product number is listed here, it is included as a Class Notebook computer whether the product number does or does not contain the letter “R” or “#ABA.”

Apple MacBook Pro Computers

PLATFORM NAME PURCHASE DATE RANGES SERIAL NUMBERS
Apple MacBook Pro (15-inch) May 2007 – September 2008 Please click here to find out if your notebook computer is affected by the settlement.
Apple MacBook Pro (17-inch) May 2007 – September 2008

PLEASE REMEMBER: Although your notebook computer may be an eligible model, not every notebook computer on the list of Affected Models is eligible to participate. To be eligible to file a claim, your notebook computer must contain an Nvidia chip, it must have an eligible Product Identification Number (for HP), Service Tag Number (for Dell) or Serial Number (for Apple) and it must be experiencing one of the symptoms identified in the List of Identified Symptoms. Please click here to identify if your computer is eligible to participate.

Please click here to access the list of symptoms.

Please be aware that the Claims Period will not begin until after the Final Hearing, which is scheduled for December 20, 2010. If you wish to file a claim, please return to this website after the Claim Period begins (after the Final Hearing on December 20, 2010).

You may be entitled to a settlement check out the settlement website for full explanations and disclosures.

We hope this will be helpful to anyone that owns one of these models.  This technical note was presented by the techies at www.end2endsupport.com.

Copyright 2014 Simply Reliable Solutions, llc and E2 Computers.

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