Can the “Cloud” break?

Is it possible for the thing Mirosoft and many others actually Break? I have been in the IT industry for over 30 years and it is a “funny” or ironic thing. When I started we had Mainframes and Data Centers. Companies pushed away from that and moved more responsibilities to smaller pools of machines and desktops.  Giving more autonomy to the end user and less control to a single point of focus. Now we are moving back to the data center approach, while a single company may not own it’s data center it is reverting back to a centralized model.  This is not a statement to say one is better than the other just to point out how trends come and go and come again. 

But, the real reason for the name I chose on this article was simple. Our company does work for a major service provider.  To do any work in this system we have to connect on-line, no surprise or big deal. Yet in my email this morning I got a letter that starts like this.

“First, we want you to know that we have responded immediately and aggressively to yesterday’s connectivity failure. We use the Amazon Web Services (AWS) for its redundancies, robust global network and their SLA guarantee of 99.95% service up time. When AWS crashed yesterday, it took us right down with it. We immediately began addressing the situation and evaluating all options for ….”

Now this implies that something was broke.  I am not trying to say Amazon was out nor was the company that I do the work for. But, the real issue was even with all of the redundancies systems can break.  So as we charge into the cloud, now more than ever you must plan for contingencies, and even legal ramifications that outages can cause.  I am no expert and I have evaluated some system that “Certified” people have signed off on but I really believe that not everyone always understands what happens when the system breaks.

This is just an opinion based on a simple email what do you think?

A piece of cloud awareness presented by the techies at and

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